Gramco's Privacy Policy
Gramco Limited (hereafter "the Company") provides management-level problem-solving from the perspective of linking management strategy with brand strategy based on diverse research, as well as services using cutting-edge brand methods. We believe that the results of surveys on individual awareness of brands are particularly important. Therefore, in order to properly safeguard this personal information, we have established the following policy, and have developed, implemented, maintained, and continuously improved a personal information protection management system that is systematic and integrated into all management activities.
Acquisition, Use, and Provision of Personal Information
Whenever possible, we will specify the purpose for which personal information is to be used when acquiring personal information. In addition, when personal information is acquired, the purpose of use and other relevant information will be clarified in an appropriate manner through its method of acquisition. When personal information is used, it shall be used and provided within the scope of the specified purpose; personal information shall not be handled beyond the scope necessary to achieve a certain purpose. Measures will be taken to ensure compliance with this policy. However, when it is necessary to protect the rights, interests, life, or health of an individual, such as when required by law, we may acquire, use, and provide personal information regardless of whether or not the individual has given their consent.
Compliance with Laws and Regulations
We will comply with all applicable laws, regulations, norms, and national policies regarding the personal information we hold and will review and improve our initiatives with respect to the personal information protection management system as appropriate.
Prevention and Correction of Leakage, Loss, or Damage of Personal Information
We will prevent leakage, loss, or damage of the personal information we acquire by implementing safety control measures for information systems, etc., and will continuously address any shortcomings identified through audits.
Response to Complaints and Consultations
We have established a permanent contact point to receive complaints and consultations from the individual concerned. Please use the contact information listed at the bottom of the policy. When we receive a complaint or consultation, we will respond appropriately and promptly, and will not use or provide any personal information acquired in response to the complaint or consultation for any purpose other than to respond to the specific complaint or consultation.
Continuous Improvement of Personal Information Protection Management System
We have established a management system for the protection of personal information, which is reviewed by a representative in person to ensure that corrective and preventive measures are continuously implemented. In addition, we will work to document and implement all procedures regarding the aforementioned policy and other matters necessary for the protection of personal information.